Shipping & Delivery Policy | Rare Gem

🚚 Shipping Information

We offer FREE Shipping across India on all orders.

Cash on Delivery (COD) is available.

Processing Time:
All orders are packed and shipped within 24–48 hours after confirmation.

Delivery Time:
• Metro Cities: 3–5 days
• Other Locations: 4–7 days
Delivery timelines may vary slightly during festivals or high-order periods.


📦 Order Tracking

Once your order is shipped, you will receive your tracking link via:
✔ WhatsApp
✔ SMS
✔ Email

Didn’t receive tracking after 24 hours?
Please contact us immediately at:
📩 info@raregem.co.in
📞 WhatsApp: +91 9686620520


💎 Product Quality Assurance

Every RareGem piece goes through strict quality checks before dispatch.

If your product arrives damaged, defective, or incorrect, we are here to help.

Accepted issues include:
• Broken chain or clasp
• Missing stones
• Damaged hooks or fittings
• Deep scratches
• Completely wrong product received

Important:
Please share a clear unboxing video (from opening the package to showing the issue).
This helps us verify and replace quickly.