🔄 Return & Replacement Policy

We accept returns only if:
✔ The product is damaged, defective, or incorrect
✔ The unboxing video is provided
✔ The request is raised within 24 hours of delivery

Not eligible for return:
✘ Change of mind
✘ Size issues
✘ Normal wear & tear
✘ No unboxing video

If approved, we will:
• Pick up the product
• Process a replacement or store credit after inspection

💰 Refund Policy

Refunds are issued only if replacement is unavailable for the product.
Refund will be processed to your original payment method within 5–7 business days after we receive the returned item.

📌 Cash on Delivery (COD)

COD is available for orders upto 5000.All cod orders are subject to confirmation for secure delivery.A nominal convenience fee may apply.

❓ Frequently Asked Questions

1. When will my order be shipped?

Within 24 hours after order confirmation.

2. When will I receive my order?

Usually within 3–7 business days, depending on location.

3. How do I track my order?

You will receive tracking details via email, WhatsApp, and SMS.

4. Can I return the product?

Returns are accepted only for damaged / wrong items with unboxing video.

5. Do you offer refunds?

Refunds are offered only if a replacement is not available.

6. What if I don’t get tracking details?

Contact us at info@raregem.co.in or WhatsApp us.

✨ Need Help?

Our team is always here to support you.
📞 WhatsApp: +91 9686620520
📩 Email: info@raregem.co.in